Listening



For the last 3 years I have been studying listening. As part of my MSc, I conducted in-depth qualitative research, interviewing professionals where one-to-one listening is a core part of their role; from police officer, artist and social worker, to doctor, chaplain and peace-builder. Listening is an undervalued and almost invisible human asset. It is essential for building and maintaining human relationships, for learning and personal development (for both the listener and those being heard) and wider societal cohesion. It is important throughout our lives; from being cared for as a baby, through our professional and personal relationships, to being heard at the end of our lives.

In a world of increasing polarisation and noise, I feel listening has a vital part to play as a precursor for personal and societal change. It requires generosity, humility and curiosity.

The title of my research, Listening to the listeners, explores the experience and impact of listening on professional listeners. My next steps are to publish my research, disseminate the findings and explore new research, while slowly growing a listening community of practice.

My latest presentation on my research is hosted by the European Mentoring and Coaching Council on Monday 12 October (3.30-5pm). Details here: Listen! Learning from the listeners.